Customer Alerts

All Internet Users should be aware of hoax emails. Sometimes referred to as spoofing or phishing. These emails will appear to be from a well known and respected company that tries to obtain personal information about you to be used for criminal purposes.

There are ways you can tell if an email is a hoax.
1) They usually ask you to click on a link that takes you to a website that asks you for personal information.
2) There are sometimes spelling mistakes in the email.
3) The email will try to bait or threaten you that if you do not respond with this information, your account will be closed.

If you are ever unsure that an email you have received is legitimate, call the company to verify before responding. It is best to simply delete any hoax emails because sometimes even clicking the link can put you at risk.

For more information, please visit these resources for more information:
CCB's Online Scam Protection page
Federal Trade Commission's ID Theft section
Department of Justice
IdentityTheft.org

If you have any questions or concerns please contact our Customer Service Center at 1.877.725.5222